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Inclusion and diversity introduction image

Inclusion and diversity

Creating an inclusive and diverse workplace is not only the right thing to do but it can create a working environment that is innovative and where everyone can achieve their potential.

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The moral case for creating a diverse and inclusive workforce is indisputable. We would all like to think that we live in a society that is fair for everyone. It is in fact enshrined in law too as a basic principle of equality at work so as a business you will need to consider how you can help everyone reach their potential regardless of background and circumstance.

Helping everyone feel that they belong and have a voice should be the foundation for all business activity so that you can tap into the wealth of opportunity having a diverse workforce can bring to your team of employees and your customer base.


What are the benefits of cultural diversity in the workplace?

There are a number of benefits from having a culturally diverse workforce including:

  • Increased productivity
  • Improved creativity
  • Increased employee engagement
  • Reduced employee turnover
  • Improved company reputation
  • Wide range of skills and experience

How can I make my workplace more inclusive?

Connect and communicate with your employees, adopt an inclusive recruitment practice, place an importance on inclusion and make it part of your company culture. Invest in diversity training.

What are the 7 pillars of inclusion in the workplace?
  1. Choice
  2. Partnership
  3. Communication
  4. Policies
  5. Opportunities
  6. Access
  7. Attitude.

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  • Inclusion and Diversity in the Workplace - a factsheet from CIPD
  • Supporting Neurodiversity at work by CIPD
  • Business in the Community (BITC) toolkit offers advice to businesses on how to develop an inclusive organisational plan which will achieve goals and objectives, win customer, client and supplier support and gain a competitive edge.
  • The Sunflower Scheme was set up in 2016 to support people with hidden disabilities and is now known worldwide. You can find out more about some hidden disabilities here and explore how you can support Sunflower wearers and consider workplace accommodations for your colleagues and customers based on their specific invisible disability.